What is Experience Ride?
Experience Ride is a Cuban agency seeking to help AirBnB Experiences’ guests to meet their hosts with no issues at all. Transportation in Havana is unpredictable, and sometimes it becomes harder than expected to get a taxi to attend a experience. Also, if the activity starts in a place not easy to find, then you could end up not attending. That’s what we work for. Our goal is to make things happen easier. We know how to contact your hosts, so it will be very easy to take you directly to them, even if you’re late. If you already booked an AirBnB experience in Havana, this is the best website to book a reliable taxi ride to meet your host.
Payment methods supported
PayPal is the only payment method we support so far. You should be aware that PayPal is not accessible from Cuba, so you must book your taxi before arriving to our country. Also, you can pay with your Credit Card through PayPal if you have no balance. Cash on delivery is not an option because our drivers need a confirmation payment in advance. After you submit your request, someone from our team will reach out to you. You’ll receive a paypal.me link to send the payment.
Terms and conditions
Confirmation payments sent via PayPal are not refundable for cancellations 24 hours or less before the pickup time. If you don’t meet our driver you should provide a picture showing you were in the right place and time to claim your refund. Guests are completely responsible for sending clear directions for the pickup as well as the correct starting time of the experience. By submitting a request, you agree with our terms.
Request a standard taxi or a convertible to attend your experience
When you book with Experience Ride you’re not paying only for a simple taxi ride, you’re purchasing all the following:
- Safety and guarantee to meet your host with no issues at all.
- Guarantee to arrive well on time to start the activity
- Opportunity to pay for goods in advance, save cash in Cuba and bypass penalties for currency exchange (1 CUC ≈ 0.87 USD in Cuba)
This service only works for rides to AirBnB experiences, however you can visit cubacabs website to book transfers to other destinations outside the city like Vinales Valley, Varadero, Trinidad, Cienfuegos, Playa Larga, etc. We’ll be in touch as soon as we receive your request. In order to properly do our job, we need you to carefully provide the following information.
Register for AirBnB hosts
Do your guests get lost trying to find your meeting point? Have you received a bad review because of this? Would you like your guests to use a reliable taxi service directly to you? We came online to solve your problems as host. By submitting your contact information and details about your meeting point to our system, you’ll give our team the possibility to easily contact you when we get requests from guests attending your experience. This is an important step to grant everything works perfectly. Hosts registered with us have improved their attendance up to 95%. After sending the information, you’ll receive a template message to encourage your guests to use our services.register now